Shipping policy
At Strength Vital, we're committed to delivering your fitness equipment quickly and securely. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time
- Standard Shipping: 5–12 business days
- Express Shipping: 2–5 business days (where available)
Delivery times may vary depending on your location and carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the size of your order. We may offer free shipping on qualifying orders during promotional periods.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's progress.
Delays
While we strive to meet estimated delivery times, delays caused by weather, holidays, customs, or courier services are beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
We ship to selected international destinations. International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact our customer support team. We're here to help and will respond as quickly as possible.